The Mitchell Group, Inc. : MOBIS

TMG & MOBIS

RATES

TERMS & CONDITIONS

GSA

Labor Category	Position Responsibilities
Project Manager	Minimize costs and maximize efficiency by consulting with the Contracting Officer's Technical Representative and other Government personnel in achieving the stated requirements. Oversees the activities of the project (i.e. plans, organizes and controls the project, quality of work, and various costs associated with orders issued under the contract). Ensures that all work conforms to the parameters and terms of the contract and ordering procedures. Acts as a liaison between corporate management, the Contracting Officer's Technical Representative and the Contracting Officer, and resolves contractual and technical problems with said entities.
Consultant 1	Works under general guidelines established by supervisor; receives overall instructions on specific assignment objectives, features, possible solutions, etc. Assistance is furnished on unusual problems and work is reviewed for consistency and completeness. Applicable functional areas include systems engineering, network engineering, acquisition management, business process reengineering, specialty engineering (e.g., communications, systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, and support or program management. Performs routine assignments on a broad range of tasks associated with the implementation of standard techniques, procedures and/or criteria as they apply to the technical or administrative discipline relating to the task. Using prescribed methods and information supplied, develops draft inputs to program documentation as it relates to any of the support functions. Reviews final draft documents for conformity to requirements and completeness. Organizes and maintains management files. Tracks preparation and delivery status of required deliverables. Attends meetings, design reviews, working groups and briefings. Reports issues and problems. Recommends solutions. May direct the activities other personnel. Performs other related duties as assigned.
Consultant 2	Works independently under general guidelines or objectives. Possesses demonstrated advanced technical and managerial skills; fully knowledgeable and experienced in all aspects of a program or functional area. Applicable functional areas include systems engineering, network engineering, acquisition management, business process reengineering, specialty engineering (e.g., communications, systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, and support or program management. Manages large, complex systems acquisition projects or major functional areas. Plans, develops or supports programs/projects. Establishes objectives and requirements. Adapts and applies applicable technical, administrative, financial and business processes and procedures. Develops budgets. Develops program/project standards and schedules. Monitors outside resources. Coordinates and reviews work of assigned staff. Reviews/oversees the preparation of all related documentation. Chairs reviews, technical interchange meetings, etc. Directly participates and coordinates with the highest echelons and authority on all aspects pertinent to the successful implementation of the program or functional area. Employs a high degree of creativity, foresight and mature judgment to plan, organize and guide complex programs for which approaches and precedents may be unclear or nonexistent. Performs other related duties as assigned.
Systems Administrator 1	Provides daily operational availability of hardware and software systems to support facility operation for a complex computer system. Work is of a non-routine nature. Ensures system availability and function ability. Performs system backup for major systems in accordance with established procedures. Performs adjustments on hardware and recommends software changes to maximize system throughput. Performs scheduled testing and review of hardware and software. Documents all hardware and/or software adjustments and/or modifications as changes are effected. Responsible for the preparation of reports and analysis of operations as required. Performs other related duties as assigned.
Systems Administrator 2	Under minimal supervision, provides daily operational availability of hardware and software systems to support facility operation for a complex computer system. Work is of a non-routine nature. Ensures system availability and function ability. Performs system backup for major systems in accordance with established procedures. Performs adjustments on hardware and recommends software changes to maximize system throughput. Performs scheduled testing and review of hardware and software. Documents all hardware and/or software adjustments and/or modifications as changes are effected. Responsible for the preparation of reports and analysis of operations as required. Performs other related duties as assigned.
LAN Administrator 1	Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required
LAN Administrator 2	Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected
PC/LAN Specialist 1	Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.
PC/LAN Specialist 2	Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.
Programmer Analyst 1	Provides analysis and programming support in such areas as software engineering, interactive graphics, digital image processing, numerical analysis, mathematical modeling, database management systems, telecommunications, atmospheric science, earth observations, astrophysics, solar physics, geophysics, oceanography and astronomy.
Programmer Analyst 2	Provides senior level analysis and programming support in such areas as software engineering, interactive graphics, digital image processing, numerical analysis, mathematical modeling, database management systems, telecommunications, atmospheric science, earth observations, astrophysics, solar physics, geophysics, oceanography and astronomy.
Database Specialist 1	Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager
Database Specialist 2	Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Help Desk Analyst 1	Under close supervision, provides phone and in-person support to users in the areas of electronic mail, directories, standard "shrink wrapped" software applications, network operating systems, hardware dispatch and escalation procedures.
Help Desk Analyst 2	Under limited supervision, provides phone and in-person support to users in the areas of electronic mail, directories, standard "shrink wrapped" software applications, network operating systems, hardware dispatch and escalation procedures. Has specialized experience with working on a help desk, knowledge of PC operating systems, knowledge of networking and electronic mail.
Help Desk Manager	Under limited supervision, provides help desk support to applications and systems being developed. May direct and supervise lower-level help desk personnel. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, knowledge of networking and electronic mail. Manages and supervises the overall functioning of the help desk operations. Works closely with the end-users to help resolve the most difficult trouble calls. If need be, travels to a particular client site to help solve problems. Works closely with application developers/programmers to solve trouble calls or forward them to senior technical personnel. Develop built-in escalation procedures to ensure that problems are resolved effectively to increase productivity and user satisfaction. Maintain trouble call resolution document. Maintains a log for all trouble calls. Log includes the nature of the call and related pertinent information. It also includes the solution of each call and the timeframe needed to resolve the problem. Performs other related duties as assigned.
Web Programmer	Provide support for developing & providing Agency Web-site content that will motivate & satisfy civilian user's needs so that they will regularly access the site & utilize it as a major source for information, decision making and benefits delivery. Provide support for maintaining civil service handbook & policies/procedures on the agency Web; assisting in developing agency newsletter & civilian benefits communications; recommending new & innovative web uses as well as training & educating employees on the use & benefits of using the Web. Provide support in the location & pursuit of content & surveying internal customers to gather feedback for site improvement & enhancements. A working knowledge of several of the following are required: English (or Spanish), Journalism, graphic design or a related field, Web-site management, web servers, intranet site structures, and Web-related software (ex. - MS FrontPage, Dream Weaver, Access, HTML).
Web Designer	Work with others to create a wide variety of medium to large (100s of pages) technical and education web sites. Helps develop structure of sites and directories. Designs overall "look", creates all navigation, and common elements for each site. Incorporates content, usually written by others. Works with the Webmaster to incorporate safe CGI forms and interactive pages. Tests sites on multiple platforms and browsers. Updates the site as required.
Technical Writer	Develops and writes technical proposals and documentation to support business operations. Writes, edits, proofreads and produces a variety of technical publications and documents to ensure all final products are clear, concise and accurate. Prepares reports, manuals and other documents for presentation. Possesses excellent writing skills and ability to communicate effectively.
Administrative Assistant	Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records; verifying statistical reports for accuracy and completeness; and handling and adjusting complaints. May require supervisory responsibility. Use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments.